The short version
- Some things you add can say how you feel or hint at your health. We treat that as private health information.
- We ask for your OK before we save your feelings check-ins. You can say no and still use the app.
- We never sell it, never use it for ads, and never use your location to find out about your health.
- You can see it, download it, turn it off, or delete it at any time.
Who this policy is from
MyKey Command Center is developed and owned by MyKey Consulting Services LLC in Bothell, Washington. This page explains how we handle health information. It adds to our Privacy Policy, which covers everything else. You can reach us at hello@mykeyplans.com.
What health information we may have
Feelings data. We save these only after you say yes:
- Check-ins: your mood, energy and focus, and any notes you write.
- How you felt after screen time.
- Weekly self-checks: how your week went, what you are proud of, and what you will try next.
- The Wellness Coach reads your check-ins to write ideas for you.
Other things that could hint at health. These are part of how the app works, so we keep them to give you the app you asked for:
- The areas you picked during setup as hardest right now, like starting tasks or big feelings.
- How much help you use on routine steps, and whether you tapped "I needed help".
- Anything you choose to type, such as a note about a doctor visit or a medicine reminder.
Where it comes from
It comes from you, or from a parent, teacher or support person who sets up the app with you.
Why we use it
- To show it back to you, so you can notice patterns and plan your day.
- To make your own reports, like "How did I do?" and the data summary for an IEP meeting, when you ask for them.
- To write Smart suggestions, only if you also said yes to Smart features.
- To keep the app working, fix problems, and follow the law.
Who it is shared with
- Base44, the company that hosts the app, stores it for us.
- Base44 and Anthropic, the maker of Claude, only when you use a Smart feature like the Wellness Coach. The app asks for your OK before any Smart feature is used. That is a separate question from saving your feelings.
- ElevenLabs makes the natural reading voice when it is turned on. On feelings screens, the app uses your device's own voice instead, so check-ins are not sent there.
Each company gets only what it needs to do its job for us. We do not share health information with anyone else unless the law requires it, or to protect someone from serious harm.
What we never do
- We never sell health information.
- We never use it for ads, and we do not let advertisers see it.
- We never set up a "geofence" or use your location to learn about health care you seek. The app does not use GPS. If you type a city for the weather, it is used only for the weather.
- We do not use it to train AI models of our own.
Your choices and rights
- See it: everything you added shows in the app. You can download your information in Settings and in Progress.
- Know who has it: the companies are listed above. Email us and we will confirm what we hold and send you a list.
- Turn it off and delete it: in Settings, under My feelings data, tap "Turn off and delete my feelings data". This deletes your check-ins and weekly self-checks and clears how you felt from screen-time logs.
- Delete everything: Delete Account in Settings removes your records. Files you uploaded, such as photos, are removed within 30 days when you email us.
- Change your mind: you can turn feelings check-ins on or off at any time.
To ask for any of these by email, write to hello@mykeyplans.com from the address on your account. We answer within 45 days. If we need more time, we will tell you why, and it will not be more than 45 more days. We will never treat you differently for using your rights.
We give these rights to everyone, wherever you live.
If you disagree with our answer
You can appeal. Email hello@mykeyplans.com with "Appeal" in the subject line and tell us what you asked for. We will answer within 45 days and explain our decision. If you live in Washington and your appeal is denied, you can contact the Washington State Attorney General's Office.
Keeping it safe
Information is sent over an encrypted connection and kept on Base44's hosted systems. Each person's records are locked to their own account. Only the app owner can reach stored records through the hosting service's tools, and only to give support you asked for, fix a problem, finish a removal request, or follow the law.
How long we keep it
We keep it while your account is open, until you delete it, or until you turn off feelings check-ins in Settings.
Teens
Command Center is for people age 13 and older. We do not knowingly collect information from children under 13.
Changes
If we change how we handle health information, we will update this page and the date at the top, and ask for your OK again inside the app before using it in a new way.
Contact
MyKey Consulting Services LLC, Bothell, Washington. Email: hello@mykeyplans.com

