Accessibility

Our standard

We build and test Command Center against the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. That is the standard United States accessibility laws point to.

We treat that standard as the starting line, not the finish. When a choice is open, we pick the one that is easier for someone who reads slowly, taps imprecisely, or uses a screen reader or a switch.

What we have built in

• Screen reader support - Buttons, typing boxes, switches and sliders have names that screen readers like VoiceOver (iPhone) and TalkBack (Android) can say out loud. Loading and error messages are announced.
• Keyboard and switch use - A "Skip to main content" link is the first stop on every page. Pop-ups keep the keyboard inside them, close with the Escape key, and put you back where you were.
• A clear focus ring - When you move by keyboard, a solid ring shows where you are.
• Large tap targets - Buttons, switches and typing boxes are at least 44 pixels tall, so they are easier to tap.
• Readable colors - Text, icons and the outlines of typing boxes were checked for contrast and darkened where they were too faint.
• Text that grows - Text follows your device's text size, and you can pinch to zoom.
• Reduced motion - If "Reduce Motion" is on in your phone or computer settings, animations and confetti stop.
• No surprise voice - Nothing reads aloud on its own. You start it, and there is always a Stop button. Timer and reminder chimes can be turned off in Settings.
• Time to read - Error messages stay on the screen until you close them. Undo stays for 20 seconds.
• Page names - The browser tab shows the name of the page you are on, and screen readers announce it when the page changes.

Settings you can change

Open Settings in the app to turn these on or off. They take effect right away.

• Text Size - Small, Medium, Large or Extra Large.
• High Contrast Mode - Darker text, borders and focus rings.
• Reduce Motion - Turns off animation, even if your device setting is off.
• Sound Effects - Turns chimes on or off.
• Celebration Effects - Turns confetti on or off.
• Timer Animations - Hides the moving ring on the focus timer. The numbers stay.

On Today, Routines and Check-In there is also a "Read this to me" button. It uses your device's own voice and has a Stop button.

How we tested

On October 9, 2026 we reviewed the whole app and fixed what we found. Then we checked it this way:

• An automated browser test at phone size on the public pages and on every screen of the Family Toolkit edition.
• Measured color contrast, tap target sizes, page titles, headings and sideways scrolling.
• Keyboard checks of the skip link, pop-ups and menus.
• The signed-in pages were checked with sample data.

We keep a dated record of each review. Testing on real phones with VoiceOver and TalkBack is the next step and is still under way.

What we are still working on

We would rather tell you than have you find out the hard way.

• On the Routines page, at Extra Large text on a small phone, the page can scroll a little sideways.
• On Today, a task's title cannot be opened by keyboard. The checkbox beside it can.
• On a few pages the headings are not yet in perfect order for screen readers.
• Some small color squares in chart legends are faint. The words beside them are not.
• Videos you upload do not have captions.

What the law says

Here is the short version of the United States rules we design for. This is general information, not legal advice.

• Americans with Disabilities Act (ADA), Title II - State and local governments, including public schools, must make their web content and mobile apps meet WCAG 2.1 Level AA. Large public entities must comply by April 26, 2027, and small public entities and special districts by April 26, 2028.
• Americans with Disabilities Act (ADA), Title III - Covers private businesses that serve the public. There is no single written technical rule for business apps, but courts most often use WCAG 2.1 or 2.2 Level AA as the measure.
• Section 504 of the Rehabilitation Act - Covers organizations that receive federal funding, such as many health and human service providers. The federal health department rule calls for WCAG 2.1 Level AA, by May 11, 2026 for larger organizations and May 10, 2027 for smaller ones.
• Section 508 of the Rehabilitation Act - Covers technology used by or for federal agencies. Many states and school districts use it as their yardstick when they choose tools.
• Communications and Video Accessibility Act (CVAA) - Covers messaging, calling and video features. Command Center does not have these features today.

Our goal is not just to meet a rule. It is to build tools that work for people with intellectual and developmental disabilities, their families, job coaches and educators - because that is who we are here for.

Tell us about a barrier

Accessibility is not a checklist you finish once. If something is not working the way you need it to, tell us. We want to know.

A note to IEP teams, schools and agencies

If you are looking at Command Center for a student or client, we are glad to walk you through the accessibility features and share our dated review record. Contact us at hello@mykeyplans.com.